Teleworking is working away from the traditional workplace, such as working from a home office. The reasons for choosing teleworking are varied and include everything from personal convenience to allowing sick or disabled employees the opportunity to continue working.

Teleworking is a broad term referring to conducting work by connecting to a workplace from a remote location, with the assistance of telecommunications. Efficient teleworking is possible because of broadband Internet connections, Virtual Private Networks (VPNs), Voice over IP (VoIP), and videoconferencing.

Many modern enterprises are offering employment opportunities for people who cannot commute to work every day, or for whom working out of a home office is more practical. These people, called teleworkers, must connect to the company network so that they can work and share information from their home offices.

Broadband solutions are integral to successful teleworking. This chapter details the benefits of teleworking and how broadband solutions enable teleworking as a smarter way to do business.